Privacy Policy for PDFTalk.app

Effective Date: 3rd of May, 2024

Welcome to PDFTalk.app (the “Service”, “us”, “we”, or “our”). Our Service allows users to upload and manage documents securely through our website, pdftalk.app. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Information We Collect

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This Personal Data may include, but is not limited to:

Your Email Address
First Name and Last Name

Documents

You may upload documents as part of the functionality of the Service. Please note that the content of the documents may contain personal data, which will be stored and processed on our secure servers.

2. Use of Data

We use the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent, and address technical issues

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Consent: You have given your consent for one or more specific purposes.
Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

4. Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Please note that we transfer the data, including Personal Data, to Germany and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. PDFTalk.app will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

5. Disclosure Of Data

Legal Requirements

PDFTalk.app may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of PDFTalk.app
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

6. Data Security

We prioritize the security of your data and have implemented measures to protect it against unauthorized access, alteration, disclosure, or destruction. Your personal data and uploaded documents are stored on secure servers and are only accessible to authorized personnel who are bound by strict confidentiality obligations.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including providing you with access to our Service and complying with legal obligations. We periodically review the data we hold and securely delete or anonymize any data that is no longer necessary.

8. Third-Party Services

We may engage third-party service providers to assist us in operating our Service or to perform certain tasks on our behalf, such as hosting our website or processing payments. These third parties may have access to your personal data only to the extent necessary to perform their functions and are obligated not to disclose or use it for any other purpose.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Detailed information on the cookies we use and their purposes can be found in our Cookie Policy.

10. Your Data Protection Rights

Under the GDPR, you have the following rights:

Right to access: You have the right to request copies of your personal data.
Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to withdraw consent: You have the right to withdraw your consent at any time where PDFTalk.app relied on your consent to process your personal information.

To exercise any of these rights, please contact us at our email: contact@pdftalk.app.

11. Contact

If you have any questions, concerns, or complaints about our Privacy Policy or our handling of your personal data, please contact us at contact@pdftalk.app. We will respond to all inquiries as promptly as possible and work to resolve any issues in a timely manner.

12. Children’s Privacy

Our Service does not address anyone under the age of 16 ("Children" We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means of communication. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Service after the posting of changes constitutes your acceptance of such changes.